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On track: double-digit growth

Distribution, digitisation and electrification are expected to be the key drivers of the earthmoving equipment industry in the coming years.

What鈥檚 Your C-sat Score?

C-SAT is a commonly used metric that acts as a key performance indicator for customer service and product quality in all kinds of businesses. C-SAT is short for customer satisfaction score.

At L&T, customer centricity has been at the core of all activities

At L&T, customer centricity has been at the core of all activities and decisions. With our credo 鈥業n Service lies Success鈥�, we have continuously provided superior value delivery to customers both in terms of the latest technology and superior performance products aided by unmatched after-sales support.

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